claim bonus
Best Betting Sites
Deep in the central business district of Stakersland you will find the heart of the best betting sites available to stakers. Only the most financially stable and responsible betting brands are permitted to set up here with our very own Ministry of General Betting Inspection on duty to ensure that these premium betting services are delivered in accordance with the strict rules and regulations of Stakers.
The reason why we have set up our own inspection team is because we fully respect how difficult it can be to choose your next betting site. Stakersland is full of these betting venues and each one is slightly different to the next, and it is our aim to help guide you through to the best betting sites that suit your own personal requirements. Mobile betting, free bets, instant customer support, rewarding welcome bonuses, and many more features are considered as we help you create the best possible betting experience here in the land of stakers. Read on as we highlight all the important facts and figures gathered from the official report of the Ministry of General Betting Inspection.
Betting Sites Aspects We Consider
The official inspection team here at Stakers HQ is made up of experienced betting professionals from each and every aspect of the betting journey. The reason why we have put together such a highly respected team of individuals is because we want you to be able to trust every word that you read here at Stakers. We are with you 100% of the way and we want you to experience the markets and bonuses from the best betting sites that are available in Stakersland. A constant feed of bonus information as well as regular updates of the state of the general betting services being provided across the park is all channelled through our team. This is all carried out to ensure everything is fair, legitimate, and ultimately, that all of these best betting sites will be worth your time and money. We all want value for money and it is the goal of each betting brand to provide that, but there are many aspects that come together to give us this overall value for money and premium betting experience. Sports betting margins and markets, betting data such as results and statistics, the details relating to welcome bonuses and any free bets, and whether they are running a convenient banking and customer support service are the important elements that make up our in-depth analysis of each of the best betting sites. If a sports betting venue excels in all of these aspects, then we will go ahead and it give our seal of approval and add it on to our list of best betting sites in Stakersland.
Bonus Offers
Bonus money is a powerful tool here in Stakersland and this should never be underestimated, but there is a golden rule when it comes to bonus money offers and it is this – not every bonus is worth claiming. It may sound simple but there are good and bad bonuses, and obviously we want you to be claiming the good bonuses each and every time that you want to boost your bankroll. Stakersland is an online environment that is jam-packed with bonus offers and promotions from signup offers and deposit bonuses to those much-loved free bets. Our bonus specialists have picked out the best of each of the offers from across the whole of Stakersland, so that you can easily and quickly get a snapshot of the current promotions being advertised on the best betting sites.
Financials
The sight of payment provider logos is a regular occurrence down in the central business district of Stakersland, but something of more importance is that we see as many relevant payment options as possible at the betting site that we choose to bet with. Simple banking is a must these days and with so many options currently available, there is no reason why you shouldn’t be able to make instant deposits and then retrieve your winnings without any hassle. We all have different banking requirements and so we ensure that the important details such as deposit limits and withdrawal processing times are all analysed and evaluated. Commissions are also an essential financial aspect and by this we mean the betting market margins and the automatic exchange percentages being taken by the bookmaker. We highlight all the best betting sites who offer the lowest rates so that you know where to go to find the best value bets.
- Deposits
- Withdrawals
- Commissions
Market Coverage & Margin levels
Betting variety ensures that you can always find something to bet on and so it does not matter if you prefer football, golf, or lesser known sports like handball. All the best betting sites provide a wide market coverage, so you will always have access to multiple sports markets. Ultimately, the more betting options that you have, the more chance you have of finding value bets and making a profit. Most stakers prefer the prematch markets and these can be set out days, weeks, or even months ahead of the event. The accuracy and quality of these prematch markets is something that we study and advise you on. And the same goes for the quality of the in-play markets and how each bookmaker calculates their betting margins which directly affects the profits that you see in your winning bets.
- Margin
- Prematch
- Live
Customer Service
A useful and friendly customer support at the best betting sites cannot be underestimated and it is often one aspect than can make or break your relationship with a betting site. If you can quickly get any technical issues or account queries resolved then you can get back to your betting and there is little or no stress involved, however, if the support agents are incompetent or they simply refuse to reply to you then this will often create ongoing issues that are sometimes just too deep to be worth saving. Stakers often resort to leaving negative feedback about the bookmaker and then move on to another site. With any luck, you may not come across any issues and some stakers never need to get in touch with the support team, but if you do need to then the right contact channels such as live chat, email, phone, and an onsite FAQ page is always going to be beneficial.
- FAQ
- Live chat
Betting Tools
Betting tools are now a huge part of the betting experience and new technology is always giving us something new and exciting to try out. Not every betting feature is a hit though, and there are some that have endured the test of time such as interactive results pages, betting widgets, and live video streaming. Integrating these tools into your betting strategy can help you make better decisions, or at the very least the likes of live steaming will bring an extra angle of enjoyment to your betting session. Watching the events play out live on your mobile device while you pick out the best in-play market for your next bet is something that we can all appreciate. Our betting techies understand what works and what doesn’t and we will show you which of the best betting sites offer the best betting tools.
- Results
- Widgets
- Live video
Best Betting Sites by Bonus Offers
One of the guidelines mentioned by the Ministry of General Betting Service Inspection team is that the use of bonus offers to enhance the betting experience is widely regarded as the best course of action, but only providing that they have been recommended by our own bonus team and that you can afford the minimum deposits and the betting markets are relevant. Yes, this may seem like a lot to think about but bonuses should only be claimed if they offer you value. Betting sites use a variety of bonuses and promotions and so we have taken into account four top-level factors to provide you with our Best Betting Sites by Bonus Offers ratings. These include the value of the welcome bonus for new staker members, the total number of bonuses that are available to stakers after they sign up, how creative the bonuses are and if the site offers variety across their promotions page, and lastly, we also look at whether they hand out free bets to their staker community. We believe that these four factors will bring the best betting sites with the top bonus offers up to the top of the ratings.
| Bookmakers | welcome bonus | total bonuses | unique bonuses | free bets | |||
|---|---|---|---|---|---|---|---|
|
|
£10 | 10 | 9 | £10 | Review | ||
|
|
- | 11 | 9 | £5 | Review | ||
|
|
- | 4 | 3 | £50 | Review | ||
|
|
- | 7 | 6 | £10 | Review | ||
|
|
- | 8 | 6 | - | Review |
Popular Types of Betting Promotions in UK
Stakers can access all types of betting promotions during their time here at Stakersland and so our team have put together an updated list of the top bonus offers available at the best betting sites right here:
Free bets
Free bets can come in all different shapes and sizes and these are often linked to your personal betting activity. You may receive a free bet after losing successive bets or you may receive one in line with your loyalty to the site. These offers can be rewarded via email, texts, or they often appear in your account when you log in.
Enhanced Odds
Enhanced odds are useful betting bonuses that you should use whenever they come to be available. Some bookmakers offer one enhanced odds bet per day and others use them for one-off special events. They can be added to any bet from the underdog which would boost your returns even more if they do overcome the odds and win, or they can be added to the favourite to make their odds of winning more appealing.
Acca Insurance
The Acca Insurance is another bonus that comes with more risk and this is all down to the nature of the bet. Five or more selections are usually required and only one selection can lose in order to trigger the insurance bonus, which is more often than not a refund of your stake. Not going above five selections is the best plan here as you try to keep your risk down as much as possible.
Cashout
The cashout option gives stakers the chance to cash out partially or fully (depending on the bookmaker) whenever they feel that their bet is not looking promising, or if they feel that there is enough profit already gained. You can also often retrieve your full stake before the event has started if you think that recent news has ruined the chances of it winning.
Money Back
A popular bonus used amongst horse racing fans as it gives them a chance of retrieving their stake if their initial bet does not come in as a winner. You can back an outsider to win and this means you can earn big returns if it does come through successfully, or you get your money back as bonus to use again. It can be used as another type of insurance bet if used properly.
Accumulator Bonus
Accumulators are risky bets in general but some bookmakers attract Acca fans with bonuses and these tend to be more generous the bigger the acca becomes. Profiting from this type of bonus is a lot harder due to the multiple selections you need to be correct, however, if you place a lot of accumulators then this bonus can only help to boost the winnings if you do get lucky and win.
Best odds guaranteed
The best odds guaranteed offer is used by most of the top bookmakers to give their stakers the best possible returns. It is not something that you individually earn, but rather it is an offer available to all stakers on the top sporting events. You will mostly find these best odds connected to horse racing but major football events are also included from time to time.
Early Payout
Early Payout bonuses allow you to away with your winnings before the event you have bet on ends. The rules are simple and so if the team you backed goes two goals up at any point during the game, the bookmaker will pay out the winnings just the same as if the team had won after 90 minutes. Backing the underdog in a game with two free-scoring teams can create some big returns when using this type of betting promotion.
Reload bonuses
Reload bonuses are given to loyal stakers who have already previously made deposits at the betting site. Weekly and monthly reload bonuses are the most common but again it usually depends on your overall activity. Claiming these bonuses only really make sense if you need to boost your betting account with funds, and you can make a judgement as and when these promotions come available.
Competition bonuses
Competition bonuses are mostly promoted around major sporting events in the calendar such as the Olympics or the football World Cup. These promotions provide easy entry requirements that usually consist of placing a minimum wager to enter the prize draw. The format of these competitions may vary but the ultimate goal is that cash or bonus prizes are handed out to the winner(s).
Promotion bonuses for existing customers
The loyal stakers who spend their time and money at a betting site will often get rewarded with ongoing bonus promotions that are tailored exclusively to them. Free bets are common and they are generally risk-free so the recipient can enjoy them without any worries. These bonuses represent the ongoing trust between the bookmaker and the staker with the hope that site loyalty continues.
Best Betting Sites Bonus Battle
Welcome offer
Paddy Power is offering all new stakers a risk-free first bet via their unique bonus code. The promotion requires you to wager at least £10 and if you lose then you will get your £10 back as cash to use on your second bet. We advise against wagering over £10 to begin with due to the maximum £10 refund.
Mybet is the one welcome bonus that we do not like to see in Stakersland. It has clearly been designed by the casino team with no consideration for sports betting fans. The multi-deposit package requires huge amounts of cash to be deposited in order to generate any decent amounts of bonus.
Free bet
Coral’s In-Play Free Bet Club holds a lot more value than most of the other free bet clubs out there in the park at the moment. Only 3 x £5 in-play bets at 1/5 odds or more are required in order to receive your free £5 bet. The best part about this club is that the free bet can claimed daily.
Tipico run a ‘3 Days a Week’ promotion and we can still find nothing positive to say about it. £60 in wagering at 1.5 odds or more is required from Monday to Wednesday and you then only receive a £5 free bet. The early week wagering does not suit many stakers and so this clearly holds no value.
First Deposit Bonus
Bet3000’s 100% matched bonus on first deposits is a simple yet intriguing promotion that should catch the eyes of the staker community. Up to £150 is available from a minimum £10 deposit and the offer comes with just 5x wagering requirements, minimum 2.00 odds, and a generous 45-day expiry.
The Betsafe team are playing it safe with its 100% up to £25 first deposit bonus offer. The minimum deposit is £10 but the £25 maximum bonus is hardly worth the effort of registering and making the deposit in the first place. A little more bonus generosity would be appreciated in this situation.
Refer-a-Friend Program
Paddy Power are keeping things simple with the ‘Refer a Friend’ promotion and you can claim up to £200 per month if you refer 10 friends and meet the requirements. The £10 wagering across Sports, Games/Vegas, and Lotto Bets is more than achievable which makes this an offer worth considering.
Unibet is willing to hand out up to £250 in bonus money per month if you successfully refer five friends. Registration is obviously required but the £500 wagering that is required to activate the bonus is a big ask for casual punters, unless you know lots of big stakers then this offer holds no value.
VIP & Loyalty Programs
Skybet’s freebet loyalty club has been attracting stakers a for a long time now. The £5 free reward for staking £25 every week is something that many stakers find value in. Minimum odds of 2.0 and a real-time free bet tracker makes the promotion attainable and keeps you up to date.
Bwin and the In-Play Club is a promotion that should be avoided if you care anything about value. £50 of in-play wagering is required and all you get back is a free bet of £5 to use on in-play markets. Not exactly bonus value and not exactly what you would expect from a bookmaker of Bwin’s stature.
As we continue our search for the best betting sites, the time is right to bring out our famous battle feature which is used to find out which of the best betting sites are generating the best bonus promotions. There are many key aspects to a staker-friendly bonus promotion and some of these include the legitimacy of the site, how they treat stakers in terms of honouring bonuses, and their ability to pay your winnings on time. We use these throughout our bonus battle to determine the overall value of the offer. We are noticing that free bets are being used more frequently all across Stakersland, but there are many more different offers out there and we will talk you through some the biggest ones below.
Best Betting Sites by Financials
The financial side of betting sites is usually hidden away from the eyes of their staker community, but we have found a way to gather the important details and to then analyse the information to create our official ranking of the best betting sites for financials. A lot of this comes down to the banking power of the betting site and the limits they impose on stakers when depositing and withdrawing funds. Our ranking list is calculated by taking into account four important factors that combine our own tests as well as the banking limits found on the best betting sites. We track the number of successfully passed points on our Financial Limits test, the TTM value is also taken into consideration to see how capable the bookmaker is of being able to pay out your winnings, and then each of the minimum deposit and withdrawal limits to assess how easy it is for stakers to move money to and from their betting account. It takes this high-level analysis to create an accurate ranking list, but the end result is a clear snapshot of which of the best betting sites offer the best banking options.
| Bookmakers | PASSED TESTS | TIME TO MAKE MAX WIN | MINIMUM WITHDRAWAL | MIN DEPOSIT | |||
|---|---|---|---|---|---|---|---|
|
|
3 | 2 Hours | €10 | €5 | Review | ||
|
|
2 | 49 Minutes | €10 | €10 | Review | ||
|
|
1 | 5 Hours | €5 | €5 | Review | ||
|
|
2 | 13 Hours | €5 | €5 | Review | ||
|
|
3 | 20 Hours | €10 | €5 | Review |
What are the Most Important Points about Financials?
- Security: The Stakers Inspection team takes a strong stance when it comes to financials and the security of your money should come as a top priority for yourself, too. Secure banking with rapid transactions is one the top features offered by the best betting sites that helps to keep a staker community loyal. We take special note of the staker sites that go above and beyond to deliver an efficient and staker-friendly banking service.
- Banking Options: The full online banking service contains multiple touch points from banking limits, processing speed, ongoing support, but perhaps what all stakers care about the most is the option to choose their preferred payment method. Traditional credit and debit cards are always useful, but so too are the e-wallets, prepaid cards, and mobile payment options that are all gaining popularity. Giving stakers a choice from all types of payment methods is a must-have feature that distinguishes the best betting sites.
- Limits: The banking limits has always been a deciding factor for many stakers over the years and while most bookmakers are now taking into consideration the needs of casual betting fans, there also needs to be a lot of thought regarding the upper limits for when it comes to the highrollers. Overall processing times are also taken into account as many stakers now expect quick transactions at the best betting sites.
Choosing the Best Betting Sites with a Wide Range of Payment Options
If we look at banking trends and preferences then the best betting sites for one staker may be different for the next, and this is down to the fact that we all have our own favourite payment options. One option may give us the optimal limits for our style of betting or there may be zero fees, or perhaps the rapid processing speeds allow the funds to be transferred and received straight away. For these reasons, we have decided that the best betting sites with the widest range of payment providers are going to be best option for you, because freedom of choice is always an advantage.
Many of the top choices that stakers still use today include the big names of Mastercard, Visa, and Maestro. These are reliable and trusted payment providers that stakers already know and use on a daily basis, and this is exactly why you will always see these banking names available at many of the best betting sites across Stakersland. The deposit and withdrawal limits are appropriate for 95% of the staker community and although withdrawals mostly take between two and five working days, the familiarity and trust aspects of using Visa or Mastercard is often worth the extra waiting time.
The rise of e-wallet and online banking payments such as PayPal, Neteller, and Trustly continue to pick up speed though. Many experienced and new staker members are now opting for the extra privacy and the quick same day transactions that many of these online banking methods now provide. The trust factor is also improving as people continue to use these online banking options more frequently in other areas of their lives, and these online wallets are so much more convenient when you want to move your money around.
Best Betting Sites by Market Coverage & Margin levels
If you enjoy betting on a variety of different sports then these next rankings of the betting sites are going to help you get the best experience. Football and horse racing are two of the common betting markets that you find at any bookmaker, but these are backed up by all the other popular sports such as tennis, basketball, rugby, cricket, golf, and there in an increasing number of esports markets becoming available all the time. Variety is key for many stakers and so too are the margin levels that these betting sites incorporate into their odds. Betting margins is a technical aspect of betting that newcomers rarely understand. Knowing where to find the best betting margins can often result in you being able to make a bigger betting profit over the course of a years’ worth of winning bets. All the best betting sites by market coverage and margin levels have been assessed by taking into account four key areas of each bookmaker. These include the number of markets, the number of live markets, the betting margin, and the live betting margin. The result is a ranked list of the best betting sites who provide market variety and staker-friendly margins.
Margins in Football Betting
Football is one of the biggest betting markets at the best betting sites across Stakersland with millions of stakers looking to predict their next winning bets every day of the week. The issue with this is that you can often find huge swings in the margins across various different football events. The main reason for this is that the bookmaker will look to focus on a handful of leagues or competitions and try to provide the best possible betting value across those. They will then look to recoup some of their losses on staker winning bets from other markets with bigger margins. It may sound a bit complicated, so let us explain with a quick example.
x100
+
x100
=Betting margin
x100
+
x 100
=
=105.33
The 5.33% margin over the actual 50/50 100% market is where the bookmaker makes their profit. The margins closer to the 100% mark hold the best value and the overall value of your bet reduces as it moves upwards from the 100% mark. The best betting sites tend to offer the most favourable margins on the high-profile games as this is where they can attract the larger casual betting crowds, in the hope that they will then carry on betting across other football markets in the future with less favourable margins. You should always be looking to bet for the biggest profits and you can do this by using our ranking list to find the best betting sites with the best football margins, and then crosscheck the sites to ensure they provide multiple prematch and live markets as well.
Margins in Tennis Betting
Tennis attracts a lot of betting action and this is mainly down to the full season of events and the fact that the tennis betting markets can be quite favourable in terms of making profit. The Stakersland tennis margin average is set to around the 6%-8% margin line and so there is less volatility across the betting markets. It makes knowing where to find the best tennis betting margins all the more important. We have put our technical betting team to the task of calculating which of the bookmakers are currently offering the best value in the tennis markets. Take a look and use our rankings to see which of the best betting sites you should be using to place your next tennis bets with. Remember, you can also make sure that the site gives you variety in terms of the number of markets and live in-play markets as well. All of these factors combine to give you a fair and accessible betting experience which is what you should always expect from Stakersland.
Margins in Basketball Betting
Basketball has its roots in America and the NBA is where you will find the biggest markets and the best margins. Not all bookmakers specialise in basketball though and this is why you should be using our rankings to ensure that you place your basketball bets at the best betting sites. Remember, betting with favourable margins ultimately means that you will receive bigger profits, and if you bet on numerous basketball games in a season then this can result in a lot of extra money in your back pocket. The average betting margin across Stakersland for a basketball match is around the 6% mark. The fact that basketball is not as popular in terms of betting volume with football means that the margins do tend to be higher on average. Plus, basketball games, especially in the NBA, can often be more predictable and this means that the bookmaker has less chance of making a profit, and this in turn means they will need to increase their margins to ensure a profit is made from all the combined bets on each market. You will benefit financially from shopping around and so we suggest that you use our ranking list to find the best betting sites that provide the most favourable basketball margins. Keep an eye on the number of markets as well because after all, more markets means that there is more chance of finding a basketball bet with value.
Margins in Hockey Betting
Ice Hockey is another sport that is attracting more attention from the bookmakers as more supporters of the game start turning to the betting markets to try and make a profit from their ice hockey knowledge. We know from our testing that ice hockey betting margins can swing wildly from as low as 2-3% and up to around 12%, which means that you really need to be aware of the margins being offered at the individual betting venues all across Stakersland. We have mentioned before that signing up for multiple betting accounts is a wise move, and while you may find good value betting margins at one site, the ice hockey may be the complete opposite. This is where our up-to-date list of rankings can prove to be useful and profitable. You can quickly judge which bookmakers provide the most variety in the ice hockey markets and live in-play markets, as well as who you should be placing your bets with to gain the biggest profits. A quick check on our current rankings of the best betting sites should help you to bring in more profits on your next ice hockey bets over the coming months.
Best Betting Sites by provided Betting Tools
Betting tools are getting the recognition that they deserve and more stakers are looking to these tools to help them make more informed decisions on their betting selections. We all know that randomly picking our sports bet is the fast route to losing your bankroll. Time and research is always going to put you in the best position to make a profit. It is not guaranteed, but it certainly can aid you and with this in mind we have based our next rankings list on the all-important betting tools that the best betting sites provide their staker community. Widgets, H2H statistics, tournament tables, and live video streaming are the four focus points that we use to then determine the best betting sites with the best betting tools. You don’t need to spend hours researching and just a quick check on the latest team news or previous results can give you the nugget of data that points you towards the most rational bet. Use our list to find the top ranked bookmakers that supply you with the tools to become a wiser sports betting staker.
Results – keep up-to-date with the Latest Sporting Events
If you are looking to keep up-to-date with all the latest sports news and results during your time in Stakersland then the BetRadar company should be your number one choice. Thankfully, most of the betting brands who supply their members with the latest sports results use BetRadar’s Statistics Centre. It doesn’t take much to see why they are the go-to data option for bookmakers because with over 40 sports being followed across 110 countries worldwide, stakers can access almost any event that is being played across the globe. There are competitors out there but the depth and detail of the BetRadar service is unparalleled with up to 20 years of historical data available. While not every betting site will use the full 20-year-old vault of BetRadar sports data, most will provide up to a years’ worth and this is more than enough for most punters to research and analyse for their betting predictions. As we mentioned earlier, more stakers are now realising the potential of researching every bet and this connection with BetRadar is a huge feature to have for any bookmaker. Still, not every betting site has made this realisation yet and so by using our best betting sites list, which is ranked by betting tool availability, you will be able to quickly discover the best options for you.
Statistics as a Main Tool for Successful Betting
A results page being provided onsite is a huge advantage for stakers but it becomes a lot more valuable when the betting site combines this with a data and statistics section. A section full of up-to-date statistics is perhaps one the most useful betting tools that you can apply to your betting strategy. It quickly takes you from placing hopeful guesses to being able to confidently predict certain outcomes or, on the flip side, you can decide against a bet after finding a piece of data that clearly goes against your initial thoughts. SportRadar and Opta are the top two sports data and statistics providers currently supplying the best betting sites in Stakersland. The mountain of data available to you means that you will never be short of help to guide you through your betting predictions. Instant access to upcoming fixtures, previous results, league tables, and current form is all available, but the finer details can be found by clicking into any of the events which brings up individual player and team information. The in-play action is also extremely detailed with the most valuable pieces of data readily available to help you make your next bets. You will soon appreciate how useful this betting tool can be once you uncover the level of detail available to you, and so betting at the sites that provide you with this particular betting tool is highly recommended.
Best Betting Sites by Customer service
A knowledgeable and friendly customer support team makes all the difference to your betting experience. We all hope that we will never have to deal with account questions or bonus issues but being able to fall back on a team of professionals who can quickly assist you and solve your problems is a good feeling to have. Best betting sites use all sorts of contact channels these days and while some sites provide their stakers with as many contact points as possible, some only provide the bare minimum and ultimately, whether intentionally or not, they make it hard for stakers to get the help they need. With this in mind, we have decided that being able to pick out the best betting sites who make a big deal of their customer support will be a valuable tool for stakers to use in choosing their next home of betting. We have based our rankings on four key areas which are the chat response time, the email response time, the number of ways that you can contact the team, and lastly, the number of successfully passed checks in our own exclusive Customer Support test. In essence, our in-depth analysis means that there is nowhere for a poor customer support team to hide and so you can then quickly highlight the strong support teams and base your choice of next betting site accordingly.
| Bookmakers | PASSED TESTS | CHAT RESPONSE | EMAIL TIME | SUPPORT CHANNELS | |||
|---|---|---|---|---|---|---|---|
|
|
0 | 0 Minutes | 0 Minutes | 4 | Review |
Contacting Online Bookie Customer Support
Customer support is an important part of all the best betting sites but as we have found out, some take this part more seriously than others. Email is the easiest option to provide as it does not require instant replies, which is convenient for the support agents but this is not what stakers are expecting. The use of telephone numbers can still be found across some bookmaker sites, but these usually come with waiting times. Call-backs via onsite forms and even social media handles are being used by some, but the modern customer support

feature that has given stakers exactly what they want is the live chat box. However, this still has its issues with long waiting times and poor advice. What this all comes down to is the fact that no matter which of the contact support options a betting site provides you with, it is the overall competency of the individual support agents that hold the key to a positive experience and your questions and queries being resolved.
Aside from the available customer contact channels, both of the opening times and response times are two features that we take a special interest in when reviewing customer support teams. Several top bookmakers do provide customer service beyond midnight, but we do assess the relevancy of their support during these hours and notably, even during the daytime, many of the big betting brands are slow to respond on even the live chat services. Some of the well-established bookmakers left us waiting for over an hour for a support agent to finally join the chat. As you can see, there are many elements that combine to create a responsive and knowledgeable customer support team. A well trained team is one thing, but this needs to be carried through into the live space of Stakersland for it to be of any worth to the paying stakers in the long run.
Best Betting Sites FAQ
Is the live chat support feature always available?
The availability of the live chat feature comes down to the betting site and the opening hours of their customer support team. Peak hours are always covered by agents but you should check the official hours to ensure assistance is available during the times that you intend to bet.
Can I withdraw all of my winnings in one go?
The maximum amount that you can withdraw is restricted to the maximum withdrawal limits set by the betting site. Most stakers will not reach these limits unless they hit a big win, but we always advise that you check the limits on the banking section. Some payment methods offer different limits so again double check for your personal needs.
Can I use my preferred deposit method to claim my betting bonus?
Not all deposit payment methods are available when claiming betting bonuses and these are usually related to e-wallets, but we recommend that you check with the terms and conditions of the bonus as this is where any banking restrictions will be mentioned.
Will my bet winnings be transferred on the same day that I request it?
The processing time of your withdrawal all depends on the time it takes for the banking team to approve and process the transaction request. E-wallets are often processed the same day but bank cards can take up to five working days. Check the bookmaker banking pages for the exact timings.
Can the bookmaker support team explain to me how bonuses work?
The customer support team agents are equipped with the appropriate betting knowledge to answer all your betting questions including bonuses and how they work. Standard betting queries will be answered instantly but some technical queries may require extra time or a call back to fully resolve the situation.
Will there be any fees when I make a deposit to the betting site?
Nearly all of the best betting sites will not charge you fees for making a deposit to your betting account. Any fees are usually absorbed by the betting site as part of the customer service, but there are fees in place at some sites so always check with the site rules and the deposit method you plan to use.
Are the payments to and from the bookmaker private?
The privacy level is determined by the bookmaker and unfortunately you do not get a choice in the matter. Many betting sites abbreviate their name to make the transactions less obvious on your bank statement, and this is the reason why many stakers opt for the extra privacy of e-wallets.
How quickly can I expect a reply from the customer support agents?
It all depends on the availability of the support team and which of the contact channels you plan to use. Live chat can often give you instant replies and you may get lucky on the phone if there is no queue. Emails can take up to 48 hours and so it comes down to each site and how they set up their support team.
Do I need an account to access the customer support?
Some of the betting sites out there will require you to supply your account number or username before they provide you with any support. Other sites will be happy to help regardless of if you are a member or not, so access will come down to each bookmaker and their own contact policy.
Can I find all the banking details in the onsite Helpdesk?
All the best betting sites will give you a full rundown of all the banking options available to you in their onsite Helpdesk or FAQ page. You can expect to find a list of all the payment methods, the minimum and maximum limits, and the processing times and fees, if applicable. Not all sites provide this much detail though.